Website information
This page explains how Suzhou Xinyimeng Automation Equipment Co., Ltd. handles information submitted through the XYM Automation public inquiry website. It is written for business visitors reviewing equipment or discussing an automation project.
Last updated: August 11, 2026
01
When you contact XYM Automation, you may provide your name, company, email address, phone number, country or region, project subject, message, and technical information you choose to include.
Basic technical request information may also be produced by the website host, such as the requested page, browser type, approximate network location, and request time. Do not submit confidential production data unless an appropriate project channel has been agreed.
02
Inquiry information is used to read and respond to your request, identify the relevant equipment or engineering discussion, maintain project communication, and improve the usefulness and operation of the website.
A website inquiry is an initial communication. Project and commercial terms are confirmed separately in written quotations and written contracts.
03
Information may be handled by XYM Automation personnel involved in the inquiry and by service providers needed to operate the website, host data, or maintain business communication. It is not published as a customer case without separate approval.
Records are kept only for as long as they remain relevant to the inquiry, project communication, site operation, or ordinary business record needs, after which they may be removed or anonymized where practical.
04
You may contact info@xymautomation.com to ask about personal information submitted through this website, request a correction, or request removal when the information is no longer needed for an active business discussion or record.
To protect the requester, XYM Automation may ask for enough information to identify the original inquiry before acting on a request.
Use the inquiry page for process and equipment questions. Share only the information needed for an initial review.